Managed IT services for Sydney businesses
We look after your computers, network and security around the clock, so your team can get on with work. Local support from Revesby, across Sydney.
- 24/7 monitoring
- Remote fixes in minutes
- Onsite across Sydney
IT support Sydney businesses can rely on
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Helpdesk and remote support
Call, email or log a ticket. We connect remotely and fix most issues in minutes.
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24/7 monitoring and alerts
Every PC, laptop and server is watched around the clock, so problems are caught early.
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Patching and updates
Windows, Mac and app updates installed on schedule, without interrupting your day.
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Cybersecurity
Managed antivirus and EDR, email protection and Essential Eight hardening.
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Backup and recovery
Daily backups of your files and Microsoft 365, tested so you can recover fast.
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Microsoft 365 and email
Accounts, licences, Teams, SharePoint and security set up and managed for you.
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Network and Wi-Fi
Firewalls, switches and Wi-Fi that stay fast, secure and monitored.
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Hardware and setup
New PCs and laptops supplied from our store, set up and ready to work.
Your local Sydney IT partner
We sell, build and support business IT from our Revesby HQ, so one team looks after your hardware, setup and day-to-day support.
- Local team in Revesby, onsite across Sydney metro
- Hardware, setup and support from one provider
- Business-grade monitoring, patching and security tools
- Month-to-month plans, no lock-in contracts
Up and running in four steps
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01
Free assessment
We review your devices, network, security and how your team works.
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02
Fixed quote
A clear monthly price, tailored to your business. No surprises.
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03
Onboarding
We install our tools, document your setup and fix the urgent issues. Usually 1 to 2 weeks.
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04
Ongoing care
Proactive support, monitoring and a monthly report on your IT health.
Simple managed IT pricing
Billed per user or per endpoint, whichever suits your business. All prices in AUD, ex GST.
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Essentials
Monitoring and protection for small teams.
From$69 per user or endpoint / month
- 24/7 monitoring and alerts
- Patch management
- Managed antivirus
- Remote helpdesk, business hours
- Monthly IT health report
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Business
Most popularFull support for growing teams.
From$119 per user or endpoint / month
- Everything in Essentials
- Unlimited remote support
- Microsoft 365 management
- Microsoft 365 backup
- Staff onboarding and offboarding
- Discounted onsite rate
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Premium
Security-first IT, fully looked after.
From$179 per user or endpoint / month
- Everything in Business
- EDR with 24/7 threat response
- Essential Eight alignment
- Priority response
- Quarterly IT strategy review
- Onsite visits included, Sydney metro
Add-ons and one-off work
- Server monitoring
- from $149 / server / month
- Network and Wi-Fi devices
- from $15 / device / month
- Remote support, ad hoc
- $140 / hour, in 15-minute blocks
- Onsite support, Sydney metro
- $170 / hour, 1-hour minimum
- Onboarding and setup
- from $499, one-off
- Essential Eight assessment
- from $1,990, one-off
- IT health check
- Free
Prices are a guide. Every business is different, so we confirm a fixed quote once our team has assessed what you need.
Managed IT, answered
Serving Sydney metro: Revesby, Bankstown, Hurstville, Parramatta, the CBD and surrounds.
ETEC PLUS is a Sydney managed service provider (MSP) offering IT support, cybersecurity, backup and Microsoft 365 management for small and medium businesses.
Do I need to sign a long contract?
No. After onboarding, plans run month to month. We earn your business every month.
Per user or per endpoint: which is better?
Per user suits teams with a laptop and phone each. Per endpoint suits shared or single devices. We recommend the cheaper option in your quote.
Do you come onsite?
Yes. Most fixes happen remotely, and our technicians visit across Sydney metro when you need hands-on help.
Can you take over from our current IT provider?
Yes. We handle the handover, collect passwords and documentation, and make the switch without downtime.
What isn't included?
New hardware, software licences and large projects such as office moves are quoted separately. We always confirm costs before starting.
Why is the final price different from the guide?
Every business is different. After the free assessment we give you a fixed quote based on your devices, users and security needs.
Book a free IT assessment
Tell us a little about your business. We'll review your setup and send a fixed quote, with no obligation.
- 0478 418 190
- sales@etecplus.com.au
- Reply within one business day